Shipping policy

Shipping Policy

Thank you for shopping with Lost In Time Industries LLC. Many of our products are designed and manufactured in-house using additive manufacturing. We take care to inspect and package every order before shipment.

Order Processing

Orders are typically processed and shipped within [1–3 business days]. Processing times do not include weekends or holidays.

Some products may be made to order or experience longer production times during periods of high demand. If an extended processing time applies, it will be displayed on the product page or communicated after the order is placed.

Shipping Rates and Delivery Estimates

Shipping charges are calculated and displayed during checkout.

Estimated delivery times begin after an order has been shipped. Delivery dates shown at checkout are estimates and are not guaranteed. Weather, holidays, carrier delays, and other circumstances may affect delivery.

Tracking Information

Tracking information will be emailed to the address provided at checkout once the shipping label has been created. Please allow up to 24 hours for tracking updates to appear.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if an address needs to be corrected.

Once an order has shipped, we may not be able to change or redirect the delivery address. Additional shipping charges may apply if a package is returned because of an incorrect or incomplete address.

Delayed or Missing Packages

If tracking shows that your package is delayed, please allow a few additional business days for the carrier to complete delivery.

If your package appears to be lost, contact us at Joseph@lit-industries.com with your name and order number. We will review the tracking information and help determine the appropriate next step.

Packages Marked as Delivered

If tracking shows that a package was delivered but you cannot locate it, please check around the delivery location, ask other household members, and contact the shipping carrier. You may also contact us for assistance.

Damaged Orders

Please inspect your order after delivery. If an item arrives damaged, contact us within 7 days and include your order number, a description of the issue, and clear photographs of the item and packaging. We will review the situation and work with you toward an appropriate resolution.

Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible. We cannot guarantee changes or cancellations after production has started or after the order has shipped.

Domestic Shipping

We currently ship to the United States only.

For shipping questions, please contact:

Lost In Time Industries LLC

Email: Joseph@lit-industries.com

Website: litindustries.shop